Send As SMS

Monday, June 02, 2003

U R FIRD

Technology is most liberating when you don't worry about the future.
SMS Image2500 UK Workers Sacked by Text Message
Australians like to believe we lead the world in all things related to technology, and at least in the bad business department, that seems to be the case.

The most recent example is the cowardly use of SMS text messages to sack staff. I have to wonder if the decision by failed UK personal injury claims litigator, The Accident Group (TAG), to sack its 2500 staff by mobile phone text message (SMS) was inspired by the February 18 sacking by SMS of Australian worker, John Eid. If that was the case, then TAG's directors may have thought that, unlike in the Eid case, no penalty would have to be paid for their actions.

"Its official, you no longer work for JNI Traffic Control and u have forfided any arrangements made," read the message sent to Eid by a director of the company.

Compare that to what TAG staff received in the early hours of the morning according to reports in the British press: "sorry folks im gutted 4 u good luck in ur future careers mike", read the SMS from TAG's regional manager.

TAG's collapse comes a year after the implosion of competitor, Claims Direct, which was attacked for its US chainsaw management style.
Aren't you glad this isn't on your CV?